The consequences of a food safety incident can be serious. Find out why food safety training is the answer. Some food businesses still regard food safety as simply an extension of common sense, which is reflected in their food safety training policies (or lack thereof).
Customer loyalty isn’t just about getting your clients to sign up to a loyalty program: it’s about the quality of your day-to-day interactions and about building solid long-term relationships based on a great customer experience.
The restaurant industry is notoriously difficult. Research from Ohio State University showed that that 60 per cent of restaurants fail within their first three years, and 80 per cent fail within their first five.